Q: What do you need to make a quotation?
A: To make a good quotation should be sure by the following things:
1. Brand name and Model No, or existing samples, or products drawings.
2. The quantity of products you are going to make.
Q: How much time do you need to quote?
A: Usually a quotation for a product is sent in 8 hours after we receive enquiry with all the necessary details.
Q: How long does it take to have products?
A: If in the stock, we will ship them within 3 working days. If don't have stock, depends on the quantity. We will give our extact delivery time when you get the quotation.
Q: What kind of payment conditions do you accept?
A.: For small order, we accept 100%T/T payment before producing. Total account is under 500USD, Paypal are available; more than 500 USD, wire transfer only.
For a large corporation needing thousands: 30%TT of deposit before producing, and 70% before shipping.
Q: Is it possible without a visit in your company to know whether my products is being biult on schedule?
A: On clients' requests we are giving a detailed products building schedule and send weekly reports. The report may have pictures that show the progress of work.
Q: What guarantee that you will make them as good as we do?
A: We can offer 1~3 pcs of samples to you for approval, if the quality is OK, and we will proceed our production. We always inspect all spes shown on drawings.
Q: If you make parts and there are wrong do you refund out money?
A: If the products are wrong, we will return your money or we can make correct parts to you again.
Q: If parts are marked or dented when they arrivel here in our factory, will you refund our money?
A: Yes, we will. If parts are damaged because of bad package or other factors, which is caused by ours. So we can refound your payment.